Can’t fault the Woodseats team. I was 90% sure what I was going to buy before I arrived, after a discussion when I wasn’t pushed one way or other but given facts and answers to my questions I placed my order. Then unlike my other machines that just arrived by courier for me to figure out, this was brought to the door by the team, put together and then I got individual direction on basic functions and essentials explored . Would recommend 100% and will revisit again for all my sewing needs
Deb Wragg on 16-Jan-2020

What a lovely experience we had yesterday when we went up to Woodseats to collect my new machine. Nothing was too much trouble and Chloey was very patient and answered all my questions. I had a very interesting chat with Tim about machines from the 80's when the first computerised machines came in. Shows my age a bit. Wish I could give you 10+ Anne.
Anne Arthur on 17-Oct-2019

I have just bought the Luminaire and am exceptionally pleased and satisfied with the package I received, I part exchanged a previous embroidery/sewing machine and the money offered for it was second to none without having to haggle at all . Its not often you find a dealer, who has the best interest of their customers at heart, but now I have found one, I will be returning for all my sewing needs in the future
Denise Cronin on 11-Oct-2019

perfect ,i love the XE1 what a great machine im so glad i ordered such a great family company to deal with again thank you especially chloe and matt all the best
angela on 10-Oct-2019

Thank you Tim.Chloe, matt and all staff who helped me with my machines.Customer service at its best.
Kathy mckay on 28-Aug-2019

Many thanks Tim,Chloe and everyone at woodseats.My V3 has arrived and is now at home and can not wait for the XV and the updates then my sewing room will be complete. Great service and very quick delivery plus great customer service.Thank you to all.
Kathleen mckay on 15-Aug-2019

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