Testimonials

Thank you so much Tim, for all your help repairing my machine, you were so helpful and efficient, It was a pleasure to have my repair done by you, Which is not often that I can say that these days, super excellent service/ Dee Frank
Derril Frank on 06-Oct-2021

So nice to deal with. Resolved my problem speedily - excellent service. Thank you Tim.
Margaret Ann Garland on 22-Jul-2021

I would just like to say what a pleasure it has been to speak with Tim, Chloe and Matt, and to thank them for all their help. You have an amazing team. My order arrived very quickly, and my new Brother 1800q is perfect. Thank you.
Yvonne Watson on 08-Jul-2021

I've been on the search for a new machine for a while but trying to find the right one for me has been very confusing! I spoke to Matt today and he could not have been more knowledgeable and helpful. Will be purchasing from this store in the near future. Fantastic service
Sarah Drummond on 24-Apr-2021

Thank you very much for the excellent service of transporting, repairing and servicing of my Innovis Embroidery machine. It was delivered this morning and I have tried it already. It did take a trip to Nottingham as a blip with dpd sent it to the wrong depot. We have been told that we live in the back of beyond (you don’t pass through Norwich, you have to come to Norwich). Many Thanks Barbara Gilmore
barbara gillmore on 17-Apr-2021

Hi Tim It was nice to meet you in person this morning. What a lovely gentleman you are, it’s rare that anyone affords you any time these days. You certainly went that little bit extra to help me. When I have telephoned the shop I’m always spoken to with respect and in the most cheerful manner, that counts for a lot these days. Other businesses could learn from your family how a business should be run. My Granddaughter is thrilled that her machine is up and running again. My very best wishes to you and your family. Dave
Dave Dyson on 09-Mar-2021

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