Hi Tim It was nice to meet you in person this morning. What a lovely gentleman you are, it’s rare that anyone affords you any time these days. You certainly went that little bit extra to help me. When I have telephoned the shop I’m always spoken to with respect and in the most cheerful manner, that counts for a lot these days. Other businesses could learn from your family how a business should be run. My Granddaughter is thrilled that her machine is up and running again. My very best wishes to you and your family. Dave
Dave Dyson on 09-Mar-2021

Very rarely these days do you find a company with outstanding customer services. From the first online message chat to the moment my machine arrived the service was impeccable. I had a couple of post delivery questions which were answered very quickly too. An amazing company who definitely deserve all the great reviews they receive. My specific thanks go to Tim and Chloe for making my purchase the best. Thank you.
Frances Piggott on 23-Jan-2021

I ordered 2 needle threaders yesterday & the chap was very polite & helpful also they came this morning 10.a.m , the delivery company DPD are always on time when they say. so thank you very much for such prompt service.
Sheila Dowse on 13-Jan-2021

Hi Chloe Just a quick email to say thanks so much for getting my machine fixed and back to me so quickly. I have had a great time sewing this weekend as a result. It has been my saviour during lockdown. Stay well. Best wishes Jane Flanagan
Jane Flanagan  on 07-Jun-2020

Having bought a Brother sewing machine from Argos, it broke down within a month. Argos were unable to offer any assistance due to Covid 19. I was directed to woodseats sewing machines by Brother Head Office. The service I received was exemplary. Machine was collected, repaired and returned within days. Rather than complain, I write to extol the service supplied by Woodseats. Thank you.
Robert Elder on 19-May-2020

A new Luminaire has found its way into my sewing room thanks to a great part exchange on my two previous machines. Tim and Chloe delivered and set up the machine and Chloe was very patient with my constant questions and demo’d some of the differences in the machine from my old V3 so I could quickly get going and make something! The bag of goodies that they brought with them was a nice surprise too! Woodseats’ commitment to customer service is second to none and I wouldn’t consider going anywhere else for a sewing machine. Nothing is too much trouble, there’s always an answer to any questions and always the customer’s best interests at heart-no hard sell ever, just good advice and help. A company with a well deserved top class reputation!
Caz Newton on 28-Jan-2020

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