Fantastic buying experience. Staff from initial contact were interested in helping you make the best purchase for your needs, not necessarily the most expensive purchase. Time was not an issue, they were happy to spend time showing you different options and allowing you to try the different machines and compare the stitching from different machines on the same material. On arrival at the store I had a particular manufacturer and model set in my mind! After discussing what I wanted from the machine and having the options laid before me without rush and without push my mind totally changed on the model I needed which actually cost me less money than I had set out to spend.
Liz Wagner on 01-Sep-2016

Good old fashioned excellent customer service! Dropped in to enquire about updating my sewing machine. Tim was more than happy to help with great knowledge and advice. He set me to work straight away on trying out my intended new gift to myself. I spent far more than I intended, but I forgive him... It's great to hear someone passionate about the products they sell. The machine came earlier than expected, so another excited sleepless night was avoided. I have now unpacked my beautiful machine and look forward to many happy hours of sewing. Thanks again to Tim and the team.
Amanda Stack on 25-Aug-2016

I highly recommend this company. Previously had my sewing machine serviced here 10 to 15 years ago. Since then my machine has been used to exhaustion! It developed a few wear and tear problems so I did not hesitate in returning it here. Work completed in a few days to the same highest standard, with unbelievabley very little increase in cost. Once again my sincere thanks for peace of mind. Kindest regards. Peggy
Peggy Wholey on 15-Aug-2016

Ekkkkkkkkkk my new machine is here, ordered on Fri, like they said mon delivery, thank you, get service,
rachel on 15-Aug-2016

Brother XV. Lovely machine to use; comprehensive instruction book and helpful videos loaded on the machine. This machine can do soooo much and it is a joy learning what it can do. Pleasant and helpful staff and fast delivery.
Elizabeth Scott on 19-Jul-2016

Brilliant thank you, details kept. V Fast del xx
dolpahenla on 19-Jul-2016

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