Brother Sewing - Finance FAQ Page
Finance FAQ Text
How do I choose to PaybyFinance?
Just select the finance option on the checkout page.
Who is eligible to apply for online
finance?
To apply for online finance, you must be
over the age of 18, work at least 16 hours a week, or be retired with an
income. You must also be a resident of the United Kingdom and have lived in the
UK for the last 12 months or more.
Unfortunately, we are unable to offer online
finance to residents of Eire. Homemakers aren't excluded from applying under
their own names; however the employment details of your spouse / partner will
be required in order to process your application.
When do my repayments start?
Your monthly repayments will begin
one month after your purchase has been delivered. For Buy Now Pay Later agreements the monthly repayments
will start 12> months after the agreement has been signed.
Are there any arrangement fees or hidden
extras for credit?
No. There are no arrangement fees or hidden
extras.
Applying for online finance
Applying for online finance couldn't be
easier or more convenient. When you buy online from Woodseats
Sewing Machines Ltd you have the choice of applying for finance by adding your purchase to
the shopping basket, selecting the finance option, and completing an online
application form. Just follow the simple instructions, entering your personal
details as required and we'll do the rest.
The whole process only takes a few minutes
and is simple and secure. Once your finance application is approved, you will
then be advised of how to sign the finance agreement and you will also receive
an email confirming these details.
Please read the agreement carefully checking
that all the details are correct, then either electronically sign the agreement
or print and sign the agreement in both boxes. Post the signed agreement to the
address shown on the covering letter of the agreement.
Following receipt of your finance agreement
and a few additional checks, your goods will be dispatched.
Your questions answered
Here's some of the most commonly asked
questions regarding online finance.
Once my application is approved, what
happens next?
Within minutes of your application being
approved, you will be presented with the options to either e-sign or print and
return your finance agreement.
If you choose to e-sign your agreement, a
PDF of your agreement will be displayed on screen. You should read the
agreement carefully before clicking all the relevant sections agreeing to its
terms.
Once you have agreed to the terms of the
finance agreement Woodseats
Sewing Machines Ltd will
be notified and you need do nothing more.
If you choose to print and return your
agreement you should print the agreement, read it carefully and then sign the
document following the instructions on the covering letter. This signed
document should then be posted to the address shown on the covering letter of
the finance agreement.
Note that products will not be allocated to
your order until your completed and signed agreement is returned and received
by Hitachi Personal Finance. Shipment of your goods will follow soon after your
agreement has been returned and received.
Will you credit score me and if so, what
does this mean?
Credit scoring is the process used by
financial services companies to evaluate the credit risk of new applicants.
This technique will be applied to your application for online finance. Credit
scoring works by awarding points for each answer given on the application form
such as age, income and occupation, together with information obtained from
credit reference agencies.
This information allows consistent decisions
to be provided, ensuring all applicants are treated fairly. Credit scoring does
not discriminate on the grounds of sex, race, religion or disability.
If you decline my application, what is the
reason?
In addition to credit scoring, Hitachi also
takes into account confirmation of your identity, validation of certain
application details, existing commitments and information held at the credit
reference agencies. Though Hitachi is unable to provide you with a main reason
for declining your application, it is usually based on one, or a combination of
the following:
·
Your credit score (please note that every finance
company will score you differently)
·
Adverse credit reference agency information
·
You are considered to be overcommitted
·
You are aged under 18
·
Your existing account performance with other lenders
What type of information do credit
reference agencies hold about me?
Some of the information is public
information, for example electoral roll, County Court Judgments and
bankruptcies. Other lenders may also file information about accounts you hold
with them for instance this could include your payment history and outstanding
balance on these accounts. Any requests for credit, where a credit reference
search has been undertaken, will also be filed, although the result of the
request is not recorded.
How do I obtain a copy of this
information?
Send a request to the relevant credit
reference agency, together with details of all addresses at which you have
lived over the last 6 years:
·
Experian Limited, Customer Support Centre, PO Box
9000, Nottingham, NG80 7WF
·
Equifax Ltd., Customer Service Centre, PO Box 10036,
Leicester, LE3 4FS
·
TransUnion International UK Limited,
Consumer Services, PO Box 491, Leeds, LS3 1WZ
The above listed agencies will provide
details of information relating to these addresses. If you believe that the
information is incorrect, you can ask the agency to correct it.
If my application is not successful, can I
re-apply?
Yes. We acknowledge that circumstances
change and just because a previous application has been refused, it does not
mean that a further request will automatically be turned down. We do suggest
however, that you leave at least 6 months between applications.
Can I request delivery to an address other
than my home?
In order to safeguard against fraudulent
applications, we regret that we're able only to deliver goods to the home
address of the applicant.
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