Very rarely these days do you find a company with outstanding customer services. From the first online message chat to the moment my machine arrived ..

I ordered 2 needle threaders yesterday & the chap was very polite & helpful also they came this morning 10.a.m , the delivery company DPD are always o..

Hi Chloe Just a quick email to say thanks so much for getting my machine fixed and back to me so quickly. I have had a great time sewing this weeke..

Having bought a Brother sewing machine from Argos, it broke down within a month. Argos were unable to offer any assistance due to Covid 19. I was di..

A new Luminaire has found its way into my sewing room thanks to a great part exchange on my two previous machines. Tim and Chloe delivered and set up ..

Can’t fault the Woodseats team. I was 90% sure what I was going to buy before I arrived, after a discussion when I wasn’t pushed one way or other but ..

What a lovely experience we had yesterday when we went up to Woodseats to collect my new machine. Nothing was too much trouble and Chloey was very pa..

I have just bought the Luminaire and am exceptionally pleased and satisfied with the package I received, I part exchanged a previous embroidery/sewing..

perfect ,i love the XE1 what a great machine im so glad i ordered such a great family company to deal with again thank you especially chloe and matt a..

Thank you Tim.Chloe, matt and all staff who helped me with my machines.Customer service at its best...

Many thanks Tim,Chloe and everyone at woodseats.My V3 has arrived and is now at home and can not wait for the XV and the updates then my sewing room ..

I have just bought the latest Brother Luminaire Sewing and Embroidery machine. I am very pleased with both the machine and the service from Tim, Chl..

I am delighted with every aspect of the transaction and could not be happier. The young people who delivered and set up the machine were fab too. I mu..

Brilliant deal on the new luminaire by Tim at woodseats. so please with the customer service received from Chloe and his wife who kindly delivered the..

Thank your for a speedy delivery. The added extras were a very welcome suprise. Many thanks...

Thank you for the quick delivery of my order. The extra gifts were a lovely suprise and very welcome. Such an amazing company. Many thanks...

I’ve just received my new pr670e from Woodseats , I’m over the moon, from me ordering to deliver to setting the machine up I’m so grateful thank you o..

Order ID 566 Good morning, I would just like to say thank you so much for the little gifts I received with my order it was a lovely thought and ver..

I have just been here and bought myself a Brother embroidery machine. All I can say is what a lovely family . Very knowledgable, very helpful and coul..

Today was the last straw, the tension on my Brother V3 was all over the place and I was tearing my hair out. Rang Tim and his calm voice said bring it..

What a delight to find a friendly, helpful and knowledgeable business. Good old fashionable customer service! I would definitely recommend this comp..

Recently bought a Brother V3 Embroidery machine from here. Was very pleased with the service and advice given to me, I cannot recommend the service I ..

i purchased a innovis 2600 ex demo and went to collect the machine its self was like brand new and the staff couldnt do enough to help i would highly ..

I had looked at the Xv Dream Machine on and off for a month, watched every video and read every thing I could about the machine . , but found I could ..

Brother XV Dream Macine with Upgrades 1&2 and multi foot ...

Fantastic service . I have recently taken up quilting and needed a new sewing machine. I was recommended to go here. I thought I knew the machine I ..

Many thanks for forwarding me the oil for my Bernina 770QE (even though it would appear this is now something that Bernina do not enclose with their m..

A fantastic company, outstanding service and very friendly and professional service, can't recommend highly enough..

I bought my last sewing machine online, only to have the retailer refuse to fix it under warranty. I wanted to buy from a bricks and mortar store for ..

Fantastic Thank you so very much..

Thank you so much for repairing my brother machine and going to so much trouble to get everything sorted out. Excellent customer service. Kind reg..

I bought a Brother Innovis VQ2 machine and it arrived very quickly. It is fhe best machine I have ever had. It is just wonderful and so was the serv..

Had a repair done to my Brother sewing machine (and service) and bought my new Bernina through the shop. Excellent service, good advice with prompt an..

What lovely, helpful people Woodseat Sewing Machines Shop are. I've just bought a Brother VR embroidery machine and stand from them. I was given a gr..

Visited today for a sewing lesson with Gwen who really knows her stuff when it comes to all things sewing and was so helpful! Really enjoyed myself, t..

Dear All, Just a note to say thank you for making such an effort to repair my Viking sewing machine. I bought that sewing machine when I was 24, ..

It was really helpful to be told the shortcomings of machines as well as their benefits and great to be able to do a side-by-side practical comparison..

Thanks for all your help today thanks guys..

I was delighted and very surprised when it arrived this morning around 1-.30am. Excellent service, thank you very much. Sincerely Gillian..

Hi Chloe thanks for you and your Dads Help today ,you are all so nice in the shop Many Thanks Ann Berry ..

I can not rate this shop highly enough, I have purchased the brother over locker from them and had 2 issues since, 1 was a fault of my own not knowing..

Fantastic buying experience. Staff from initial contact were interested in helping you make the best purchase for your needs, not necessarily the most..

Good old fashioned excellent customer service! Dropped in to enquire about updating my sewing machine. Tim was more than happy to help with great kn..

I highly recommend this company. Previously had my sewing machine serviced here 10 to 15 years ago. Since then my machine has been used to exhaustion!..

Ekkkkkkkkkk my new machine is here, ordered on Fri, like they said mon delivery, thank you, get service,..

Brother XV. Lovely machine to use; comprehensive instruction book and helpful videos loaded on the machine. This machine can do soooo much and it is..

Brilliant thank you, details kept. V Fast del xx..

Top quality Type 66 bobbins (correct design - small pin hole in right position)..

Thank you, excellent dispatch & delivery, brilliant item*****..

arrived very quickly good service +++++++..

Fabulous - thanks a++++++++++++++++..

Wonderful service, very quick delivery!..

Arrived 16-July. 5 star service. Just what I needed. Many thanks...

I cannot express enough how helpful, knowledgeable, & friendly these people are. So pleased to be fairy local. I first visited a week or so ago,..perf..

Hi, I've left feedback, but wanted to thank you for the brilliant service I've had - ordered the foot Saturday and it arrived this morning! Fantastic..

I would like to say a massive thank you to Woodseats Sewing Machines for epic customer service!! After buying my Brother Innov-is V3 off them a littl..

I recently bought a Brother VR embroidery and free motion quilting machine. The help and advice from everyone is outstanding. The machine was checked ..

I have just bought a sewing machine and an over locker from this shop. The sales people are extremely knowledgeable, helpful and professional. If you..

I was only too pleased to find a thread stand on ebay but from a firm I know very well from my years in Sheffield. I knew my purchase would be safe fr..

Just bought a Brother V3. Fantastic service, helpful staff, a paradise for crafters. Highly recommend. ..

Absolutely fab service, highly recommend. After service is great also..

What a lovely shop with lovely people. i was there on mom nday this week, had to take my poorly brother to be mended, while in the shop i fell in lov..

I've bought all my sewing and embroidery machines from here over the last 30 years and the customer service and after sales care is brilliant. Highly ..

Great customer service. Very helpful, lovely people to deal with. Ordered my new embroidery machine told it would take a few days and wow arrived the ..

Fabulous service. Went in yesterday on a fact finding mission as I knew nothing. Came out with a brother 800E. They have a room upstairs with all the ..

So far so good a lot to learn with it thank you!! Great value and service...

arrived very quickly, very well packaged, love to deal with...

Great P&P..Wife very pleased A+++++..

dear woodseats, just a note to say thank you for the elna fashion sewing machine that i bought from you on eBay, it arrived today, beautifull..